top of page
FREQUENTLY ASKED QUESTIONS
How do I place an order?Once you find something you love, click the "ADD TO CART" button. When you're done adding items to your cart, click the "CART" button. Make sure you're happy with everything in your cart, and click "GO TO CHECKOUT". Fill in your name, email, address, city, etc. We only use this info to ship your order Click "CONTINUE TO PAYMENT" and then select your payment method and follow the instructions.
Phone OrdersTo keep our prices low, G-Sweetz provides an online store with all orders made through our secure online shopping cart. However, as a courtesy to our customers who prefer to place their orders over the phone instead of online, we recently hired a team of operators to take phone orders. You may now place your order via the phone 24 hours per day, 7 days a week. Please note that this phone line is for new orders only. Please DO NOT call this number to ask product questions or inquire about your order status - the operators are unable to answer these questions and you will only get frustrated. For questions about our products, policies, your account or past orders - please use our Contact Us Form in Contact US page. When calling our customer services department, please have your order number, credit card information, and your billing/shipping address. Our number when placing orders is (908) 818-8813
ShippingAccepted payments: Visa cards, as well as debit/ATM, EBT and PayPal. Standard Shipping Methods. Most orders are shipped via US Postal Service Priority Mail. At our discretion, we may also ship your order via USPS First-Class Mail, USPS Express Mail, UPS, Federal Express or other carriers depending upon your shipping address, order details and the performance of carriers. All orders will be shipped within 2 business days.
Secure Ordering & Payment OptionsWe accept the following credit cards directly on the G-Sweetz website through our secure merchant processor: Paypal Visa Mastercard American Express Discover Credit Card Security We want you to feel confident that your purchase is transacted with the utmost security. We employ the Internet's strongest security technologies, including Secure Sockets Layer (SSL). Transactions are protected by the highest levels of encryption available to ensure security and privacy. The information is encrypted on your computer and decoded on our merchant processor's secure server (G-Sweetz does not store your credit card information). However, even with our extra security precautions, we recognize that not everyone wants to or feels comfortable purchasing online with credit cards. For these customers, we offer a number of other ways to purchase from G-Sweetz website.
30-Day Money-Back GuaranteeWe want you to be fully satisfied with every item that you purchase from our website If you are not satisfied with an item that you have purchased, you may return the item within 30 days from the order date for a full refund of the purchase price, minus the shipping, handling, gift wrap, or other charges. Any unused product must be returned along with purchase order information to ensure full credit.
sugar substitutes, allulose
bottom of page